Refund policy

PrivFit Return & Refund Policy

At PrivFit, your satisfaction is our top priority. If you're not fully happy with your purchase, we're here to help. Please review our return and refund policy below:

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1. Return Eligibility

• Returns are accepted within 15 days from the date of delivery.

• Items must be unused, in their original packaging, and accompanied by a proof of purchase (invoice or order confirmation).

• Products showing signs of use, damage, or missing packaging may not be eligible for return.

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2. How to Initiate a Return

To initiate a return, simply contact us:

• 📧 Email: mail@privfit.com

• 📞 Phone: +91 90992 90959 ( WhatsApp)

Please share your order number and reason for return. Our team will guide you through the process and issue a Return Authorization.

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3. Return Shipping

• We’ll arrange pickup via our courier partner from your address.

• There are no return shipping charges — it's 100% free for eligible returns.

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4. Refund Process

• Once the returned item is received and inspected, we’ll process your refund.

• If the original payment was made online (prepaid), the refund will be credited to the same method.

• If the payment was made via Cash on Delivery (COD), we'll issue a refund via UPI. Please provide your UPI ID (VPA) to complete the refund.

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5. Refund Timeline

• Refunds are typically processed within 2 working days from the date we receive the returned item.

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Need Help?

If you have any questions or need assistance, don’t hesitate to reach out. Our support team is here for you!

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Note: This return policy may be updated periodically. Please refer to the latest version at www.privfit.com